Titulo:
MODELADO DE PROCESOS DINÁMICOS DE NEGOCIOS – ARTÍCULO DE REVISIÓN
.
Sumario:
Para los ingenieros de sistemas y profesiones afines a la ingeniería del software es necesario tener un conocimiento global sobre la administración de procesos en las organizaciones, puesto que el manejo de la información ya no se limita al desarrollo de software, sino que se basa en l os procesos como punto de partida. Con esta revisión se pretende dar un referente inicial sobre algunos de los temas más populares de los que debe tener conocimiento el ingeniero de sistemas, para motivarse a profundizar en el área.
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MODELADO DE PROCESOS DINÁMICOS DE NEGOCIOS – ARTÍCULO DE REVISIÓN Object Management Group OMG. (2008). Semantics of Business Vocabulary and Business Rules (SBVR), v1.0. https://www.omg.org/spec/SBVR/1.0/PDF/ Pega (2018). Plataforma Pega. https://www1.pega.com/es/products/pega-platform#bpm Process Management Suites. https://www1.pega.com/gartner-ibpms-2017 Pega (2017). Pegasystems named a Leader in Gartner's Magic Quadrant for Intelligent Business Pega (2013). Hoja de datos corporativa de Pegasystems. https://www1.pega.com/es/insights/resources/hoja-de-datos-corporativa-de-pegasystems Social Collaboration Perspective. In Information Technology for Management (pp. 3-16). Springer. Osuszek, Ł., & Stanek, S. (2016). The Evolution of Adaptive Case Management from a DSS and https://doi.org/10.1007/978-3-319-30528-8_1 Olariu, C., Gogan, M., & Rennung, F. (2016). Switching the Center of Software Development from IT to Business Experts Using Intelligent Business Process Management Suites. In Soft Computing Applications (pp. 993-1001). Springer. Odell, J. J. (1998). Advanced object-oriented analysis and design using UML (Vol. 12). Cambridge University Press. Object Management Group OMG. (2015). Business Motivation Model. https://www.omg.org/ spec/BMM/1.3/PDF Object Management Group OMG. (2011). Business Process Model and Notation (BPMN): version 2.0. Object ManagementGroup. Matich, D. J. (2001). Redes Neuronales: Conceptos básicos y aplicaciones. Universidad Tecnológica Nacional, México. Potrzeba (2016). Machine Learning Contributing to BPM Innovation. https://www.appian.com/blog/bpm/machine-learning-contributing-to-bpm-innovation Marin, M. A. (2016). Introduction to the case management model and notation (CMMN). ArXiv https://doi.org/10.1145/2815782.2815813 Preprint ArXiv:1608.05011. Le Clair, C., & Moore, C. (2009). Dynamic Case Management-An Old Idea Catches New Fire. Forrester Research. https://dsimg.ubm-us.net/envelope/115792/331082/1274293649639_DynamicCaseManagement.pdf Commerce and Enterprise Computing (CEC), 2011 IEEE 13th Conference on (pp. 302-309). IEEE. Koehler, J. (2011). The process-rule continuum-Can bpmn & sbvr cope with the challenge? In https://doi.org/10.1109/CEC.2011.22 En International Workshop on Business Process Modeling Notation (pp. 46-62). Springer. Koehler, J. (2010). The role of BPMN in a modeling methodology for dynamic process solutions. https://doi.org/10.1007/978-3-642-16298-5_6 Kirchmer, M. (2011). High performance through process excellence: From strategy to execution https://doi.org/10.1007/978-3-642-21165-2 with business process management. Springer Science & Business Media. Jeston, J., Nelis, J., & Davenport, T. (2008). Business Process Management: Practical Guidelines https://doi.org/10.4324/9780080492520 to Successful Implementations. 2008. Butterworth-Heinemann (Elsevier Ltd.). IBM Knowledge Center. (2017). Gestión de procesos de negocio y gestión de casos. Hitpass, B. (2017). BPM: Business Process Management: Fundamentos y Conceptos de Implementación 4a Edición actualizada y ampliada. Dr. Bernhard Hitpass. Porter, M. E. (1996). What is strategy. Harvard Business Review. https://hbr.org/1996/11/what-is-strategy Pucher, M. J. (2007). What is Adaptive Case Management (ACM). https://acmisis.wordpress.com/what-is-adaptive-case-management-acm Hauder, M., Pigat, S., & Matthes, F. (2014). Research challenges in adaptive case management:https://doi.org/10.1109/EDOCW.2014.24 a literature review. In Enterprise Distributed Object Computing Conference Workshops and Demonstrations (EDOCW), 2014 IEEE 18th International. IEEE. Weske, M. (2012). Business process management concepts, languajes, architectures. Business https://doi.org/10.1007/978-3-642-28616-2 Text http://purl.org/coar/access_right/c_abf2 info:eu-repo/semantics/openAccess http://purl.org/coar/version/c_970fb48d4fbd8a85 info:eu-repo/semantics/publishedVersion http://purl.org/redcol/resource_type/ART http://purl.org/coar/resource_type/c_2df8fbb1 http://purl.org/coar/resource_type/c_6501 info:eu-repo/semantics/article Process Management. Springer. http://otgo.tehran.ir/Portals/0/pdf/Business Process Management_ 1.pdf Weske, M. (2001). Formal foundation and conceptual design of dynamic adaptations in a workflow management system. En Hicss (p. 7051). IEEE. Ross, R. G. (2010). What is a 'Business Rule.' BR Community. https://www.brcommunity.com/articles.php?id=b525 Von Halle, B. (2001). Business rules applied: building better systems using the business rules https://doi.org/10.1201/9781420031560.ch9 approach. Wiley Publishing. A survey. En International conference on business process management (pp. 1-12). Springer. Van der Aalst, W. M. P., Weske, M., & Grünbauer, D. (2005). Case handling: a new paradigm for business process support. Data & Knowledge Engineering, 53(2), 129-162. Urbina, G. B., Soto, P. F. S., & Gonzaga, E. A. (2014). Administración informática I: Análisis y evaluación de tecnologías de información. Grupo Editorial Patria. Van Der Aalst, W. M. P., Ter Hofstede, A. H. M., & Weske, M. (2003). Business process management: https://doi.org/10.1007/3-540-44895-0 Strijbosch, K., Reader, R. U., & van Bommel, P. (2011). Master Thesis Adaptive Case Management. Smith, H., & Fingar, P. (2003). Business process management: the third wave (Vol. 1). Meghan-Kiffer Press Tampa. Sinur, J. (2009). The Art and Science of Rules vs. Process Flows. https://www.gartner.com/doc/915317/art-science-rules-vs-process Conference on Database and Expert Systems Applications (pp. 771-781). Springer. Schuschel, H., & Weske, M. (2003). Integrated workflow planning and coordination. En International https://doi.org/10.1007/978-3-540-45227-0_75 Sala de Prensa. (2017). Inteligencia Artificial de IBM alcanzará a 100 millones de personas en América Latina en 2017. IBM México. http://www-03.ibm.com/press/mx/es/pressrelease/52757.wss Russell, S. J., & Norvig, P. (2004). Inteligencia Artificial: un enfoque moderno. https://n9.cl/14ihf Herbst, J. (2000). A machine learning approach to workflow management. En European conference https://doi.org/10.1007/3-540-45164-1_19 on machine learning (pp. 183-194). Springer. Hammer, M., & Champy, J. (2009). Reengineering the Corporation: Manifesto for Business Revolution, A. Zondervan. Grudziska-Kuna, A. (2013). Supporting knowledge workers: case management model and notation (CMMN). Information Systems in Management, 2. Suites de BPM Inteligentes / iBPMS I3+ application/pdf Artículo de revista Núm. 2 , Año 2022 : I3+,Investigación, Innovación, Ingeniería 2 4 Notación BPM /BPMN Español Modelado de Procesos Procesos dinámicos / Casos Gestión de Procesos de Negocio BPM BERRONES-SANTOS, JOSÉ ARTURO CHAPARRO-LEMUS, LUIS OLIVERIO URIBE-SANDOVAL, CARMEN CONSTANZA Para los ingenieros de sistemas y profesiones afines a la ingeniería del software es necesario tener un conocimiento global sobre la administración de procesos en las organizaciones, puesto que el manejo de la información ya no se limita al desarrollo de software, sino que se basa en l os procesos como punto de partida. Con esta revisión se pretende dar un referente inicial sobre algunos de los temas más populares de los que debe tener conocimiento el ingeniero de sistemas, para motivarse a profundizar en el área. https://revistasdigitales.uniboyaca.edu.co/index.php/reiv3/article/view/935 Universidad de Boyacá https://creativecommons.org/licenses/by-nc-sa/4.0/ Alonso, G., Fiedler, U., Hagen, C., Lazcano, A., Schuldt, H., & Weiler, N. (1999). WISE: Business to business e-commerce. En Ride (p. 132). IEEE. Garimella, K., Lees, M., & Williams, B. (2008). Introducción a BPM para Dummies. Wiley Publishing, Inc. Dunie, R., Schulte, W. R., Kerremans, M., & Cantara, M. (2016). Magic Quadrant for Intelligent Business Process Management Suites. http://www.integra-co.com/sites/default/files/Bizagi on Gartner Quadrant - Reprint.pdf Information Technology for Management (pp. 17-28). Springer. Dunie, R., Schulte, W. R., Cantara, M., & Kerremans, M. (2015). Magic Quadrant for intelligent business process management suites. Gartner RAS Core Research Note G, 258612. Dudycz, H., & Korczak, J. (2016). Process of ontology design for business intelligence system. In https://doi.org/10.1007/978-3-319-30528-8_2 Deming, W. E. (1982). Out of the Crisis (MIT Press). Reprint, ISBN-13. Davenport, T. H. (1993). Process innovation: reengineering work through information technology.Harvard Business Press. Chaparro Lemus, L. O. (2014). Enfoque para Flexibilizar el Modelo de Proceso de Negocio [Moreflexible approach to Business Process Model]. Ventana Informática, (30). https://n9.cl/i8o54 Business Rules Group BRG. (2010). The Business Rules Group BRG. The Business Rules Motivation Model - Business Governace in a Volatile World. http://www.businessrulesgroup.org/bmm/BRG-BMM.pdf Business Rules Group BRG. (2000). Defining Business Rules - What are They Really? http://www.businessrulesgroup.org/first_paper/BRG-whatisBR_3ed.pdf I3+ - 2022 Auer, D., Hinterholzer, S., Kubovy, J., & Küng, J. (2014). Business process management for knowledge Work: Considerations on current needs, basic concepts and models. En Novel methods and technologies for enterprise information systems (pp. 79-95). Springer. Breitenmoser, R., & Keller, T. (2015). Case management model and notation-a showcase. European Scientific Journal, ESJ, 11(25). Alarcón Matta, J. L. (2007). Modelo de gestión del conocimiento aplicado a la gestión de procesos de negocio. Universidad Nacional Mayor de San Marcos. https://cybertesis.unmsm.edu.pe/bitstream/handle/20.500.12672/2653/Alarcon_mj.pdf?sequence=1 ABPMP. (s.f.). The BPM Profession. Recuperado de: https://www.abpmp.org/page/BPM_Profession [22 de noviembre de 2018] Publication MODELING OF DYNAMIC BUSINESS PROCESSES - REVIEW PAPER BPM / BPMN Notation Process Modeling Dynamic Processes / Cases Management of BPM Business Processes Journal article For systems engineers and professions related to software engineering, it is necessary to have a global knowledge about theadministration of processes in enterprises, since the management of information and not limited to the development of software but based on the processes as a starting point. With this revision we intend to give an initial reference in the most popular topics that the systems engineer should know, in order to motivate and deepen this area. Intelligent BPM Suites / iBPMS. 43 https://doi.org/10.24267/23462329.935 10.24267/23462329.935 2022-12-21T00:00:00Z 2539-1453 2346-2329 64 2022-12-21T00:00:00Z 2022-12-21 https://revistasdigitales.uniboyaca.edu.co/index.php/reiv3/article/download/935/739 |
institution |
UNIVERSIDAD DE BOYACÁ |
thumbnail |
https://nuevo.metarevistas.org/UNIVERSIDADDEBOYACA/logo.png |
country_str |
Colombia |
collection |
I3+ |
title |
MODELADO DE PROCESOS DINÁMICOS DE NEGOCIOS – ARTÍCULO DE REVISIÓN |
spellingShingle |
MODELADO DE PROCESOS DINÁMICOS DE NEGOCIOS – ARTÍCULO DE REVISIÓN BERRONES-SANTOS, JOSÉ ARTURO CHAPARRO-LEMUS, LUIS OLIVERIO URIBE-SANDOVAL, CARMEN CONSTANZA Suites de BPM Inteligentes / iBPMS Notación BPM /BPMN Modelado de Procesos Procesos dinámicos / Casos Gestión de Procesos de Negocio BPM BPM / BPMN Notation Process Modeling Dynamic Processes / Cases Management of BPM Business Processes Intelligent BPM Suites / iBPMS. |
title_short |
MODELADO DE PROCESOS DINÁMICOS DE NEGOCIOS – ARTÍCULO DE REVISIÓN |
title_full |
MODELADO DE PROCESOS DINÁMICOS DE NEGOCIOS – ARTÍCULO DE REVISIÓN |
title_fullStr |
MODELADO DE PROCESOS DINÁMICOS DE NEGOCIOS – ARTÍCULO DE REVISIÓN |
title_full_unstemmed |
MODELADO DE PROCESOS DINÁMICOS DE NEGOCIOS – ARTÍCULO DE REVISIÓN |
title_sort |
modelado de procesos dinámicos de negocios – artículo de revisión |
title_eng |
MODELING OF DYNAMIC BUSINESS PROCESSES - REVIEW PAPER |
description |
Para los ingenieros de sistemas y profesiones afines a la ingeniería del software es necesario tener un conocimiento global sobre la administración de procesos en las organizaciones, puesto que el manejo de la información ya no se limita al desarrollo de software, sino que se basa en l os procesos como punto de partida. Con esta revisión se pretende dar un referente inicial sobre algunos de los temas más populares de los que debe tener conocimiento el ingeniero de sistemas, para motivarse a profundizar en el área.
|
description_eng |
For systems engineers and professions related to software engineering, it is necessary to have a global knowledge about theadministration of processes in enterprises, since the management of information and not limited to the development of software but based on the processes as a starting point. With this revision we intend to give an initial reference in the most popular topics that the systems engineer should know, in order to motivate and deepen this area.
|
author |
BERRONES-SANTOS, JOSÉ ARTURO CHAPARRO-LEMUS, LUIS OLIVERIO URIBE-SANDOVAL, CARMEN CONSTANZA |
author_facet |
BERRONES-SANTOS, JOSÉ ARTURO CHAPARRO-LEMUS, LUIS OLIVERIO URIBE-SANDOVAL, CARMEN CONSTANZA |
topicspa_str_mv |
Suites de BPM Inteligentes / iBPMS Notación BPM /BPMN Modelado de Procesos Procesos dinámicos / Casos Gestión de Procesos de Negocio BPM |
topic |
Suites de BPM Inteligentes / iBPMS Notación BPM /BPMN Modelado de Procesos Procesos dinámicos / Casos Gestión de Procesos de Negocio BPM BPM / BPMN Notation Process Modeling Dynamic Processes / Cases Management of BPM Business Processes Intelligent BPM Suites / iBPMS. |
topic_facet |
Suites de BPM Inteligentes / iBPMS Notación BPM /BPMN Modelado de Procesos Procesos dinámicos / Casos Gestión de Procesos de Negocio BPM BPM / BPMN Notation Process Modeling Dynamic Processes / Cases Management of BPM Business Processes Intelligent BPM Suites / iBPMS. |
citationvolume |
4 |
citationissue |
2 |
citationedition |
Núm. 2 , Año 2022 : I3+,Investigación, Innovación, Ingeniería |
publisher |
Universidad de Boyacá |
ispartofjournal |
I3+ |
source |
https://revistasdigitales.uniboyaca.edu.co/index.php/reiv3/article/view/935 |
language |
Español |
format |
Article |
rights |
http://purl.org/coar/access_right/c_abf2 info:eu-repo/semantics/openAccess https://creativecommons.org/licenses/by-nc-sa/4.0/ I3+ - 2022 |
references |
Object Management Group OMG. (2008). Semantics of Business Vocabulary and Business Rules (SBVR), v1.0. https://www.omg.org/spec/SBVR/1.0/PDF/ Pega (2018). Plataforma Pega. https://www1.pega.com/es/products/pega-platform#bpm Process Management Suites. https://www1.pega.com/gartner-ibpms-2017 Pega (2017). Pegasystems named a Leader in Gartner's Magic Quadrant for Intelligent Business Pega (2013). Hoja de datos corporativa de Pegasystems. https://www1.pega.com/es/insights/resources/hoja-de-datos-corporativa-de-pegasystems Social Collaboration Perspective. In Information Technology for Management (pp. 3-16). Springer. Osuszek, Ł., & Stanek, S. (2016). The Evolution of Adaptive Case Management from a DSS and https://doi.org/10.1007/978-3-319-30528-8_1 Olariu, C., Gogan, M., & Rennung, F. (2016). Switching the Center of Software Development from IT to Business Experts Using Intelligent Business Process Management Suites. In Soft Computing Applications (pp. 993-1001). Springer. Odell, J. J. (1998). Advanced object-oriented analysis and design using UML (Vol. 12). Cambridge University Press. Object Management Group OMG. (2015). Business Motivation Model. https://www.omg.org/ spec/BMM/1.3/PDF Object Management Group OMG. (2011). Business Process Model and Notation (BPMN): version 2.0. Object ManagementGroup. Matich, D. J. (2001). Redes Neuronales: Conceptos básicos y aplicaciones. Universidad Tecnológica Nacional, México. Potrzeba (2016). Machine Learning Contributing to BPM Innovation. https://www.appian.com/blog/bpm/machine-learning-contributing-to-bpm-innovation Marin, M. A. (2016). Introduction to the case management model and notation (CMMN). ArXiv https://doi.org/10.1145/2815782.2815813 Preprint ArXiv:1608.05011. Le Clair, C., & Moore, C. (2009). Dynamic Case Management-An Old Idea Catches New Fire. Forrester Research. https://dsimg.ubm-us.net/envelope/115792/331082/1274293649639_DynamicCaseManagement.pdf Commerce and Enterprise Computing (CEC), 2011 IEEE 13th Conference on (pp. 302-309). IEEE. Koehler, J. (2011). The process-rule continuum-Can bpmn & sbvr cope with the challenge? In https://doi.org/10.1109/CEC.2011.22 En International Workshop on Business Process Modeling Notation (pp. 46-62). Springer. Koehler, J. (2010). The role of BPMN in a modeling methodology for dynamic process solutions. https://doi.org/10.1007/978-3-642-16298-5_6 Kirchmer, M. (2011). High performance through process excellence: From strategy to execution https://doi.org/10.1007/978-3-642-21165-2 with business process management. Springer Science & Business Media. Jeston, J., Nelis, J., & Davenport, T. (2008). Business Process Management: Practical Guidelines https://doi.org/10.4324/9780080492520 to Successful Implementations. 2008. Butterworth-Heinemann (Elsevier Ltd.). IBM Knowledge Center. (2017). Gestión de procesos de negocio y gestión de casos. Hitpass, B. (2017). BPM: Business Process Management: Fundamentos y Conceptos de Implementación 4a Edición actualizada y ampliada. Dr. Bernhard Hitpass. Porter, M. E. (1996). What is strategy. Harvard Business Review. https://hbr.org/1996/11/what-is-strategy Pucher, M. J. (2007). What is Adaptive Case Management (ACM). https://acmisis.wordpress.com/what-is-adaptive-case-management-acm Hauder, M., Pigat, S., & Matthes, F. (2014). Research challenges in adaptive case management:https://doi.org/10.1109/EDOCW.2014.24 a literature review. In Enterprise Distributed Object Computing Conference Workshops and Demonstrations (EDOCW), 2014 IEEE 18th International. IEEE. Weske, M. (2012). Business process management concepts, languajes, architectures. Business https://doi.org/10.1007/978-3-642-28616-2 Process Management. Springer. http://otgo.tehran.ir/Portals/0/pdf/Business Process Management_ 1.pdf Weske, M. (2001). Formal foundation and conceptual design of dynamic adaptations in a workflow management system. En Hicss (p. 7051). IEEE. Ross, R. G. (2010). What is a 'Business Rule.' BR Community. https://www.brcommunity.com/articles.php?id=b525 Von Halle, B. (2001). Business rules applied: building better systems using the business rules https://doi.org/10.1201/9781420031560.ch9 approach. Wiley Publishing. A survey. En International conference on business process management (pp. 1-12). Springer. Van der Aalst, W. M. P., Weske, M., & Grünbauer, D. (2005). Case handling: a new paradigm for business process support. Data & Knowledge Engineering, 53(2), 129-162. Urbina, G. B., Soto, P. F. S., & Gonzaga, E. A. (2014). Administración informática I: Análisis y evaluación de tecnologías de información. Grupo Editorial Patria. Van Der Aalst, W. M. P., Ter Hofstede, A. H. M., & Weske, M. (2003). Business process management: https://doi.org/10.1007/3-540-44895-0 Strijbosch, K., Reader, R. U., & van Bommel, P. (2011). Master Thesis Adaptive Case Management. Smith, H., & Fingar, P. (2003). Business process management: the third wave (Vol. 1). Meghan-Kiffer Press Tampa. Sinur, J. (2009). The Art and Science of Rules vs. Process Flows. https://www.gartner.com/doc/915317/art-science-rules-vs-process Conference on Database and Expert Systems Applications (pp. 771-781). Springer. Schuschel, H., & Weske, M. (2003). Integrated workflow planning and coordination. En International https://doi.org/10.1007/978-3-540-45227-0_75 Sala de Prensa. (2017). Inteligencia Artificial de IBM alcanzará a 100 millones de personas en América Latina en 2017. IBM México. http://www-03.ibm.com/press/mx/es/pressrelease/52757.wss Russell, S. J., & Norvig, P. (2004). Inteligencia Artificial: un enfoque moderno. https://n9.cl/14ihf Herbst, J. (2000). A machine learning approach to workflow management. En European conference https://doi.org/10.1007/3-540-45164-1_19 on machine learning (pp. 183-194). Springer. Hammer, M., & Champy, J. (2009). Reengineering the Corporation: Manifesto for Business Revolution, A. Zondervan. Grudziska-Kuna, A. (2013). Supporting knowledge workers: case management model and notation (CMMN). Information Systems in Management, 2. Alonso, G., Fiedler, U., Hagen, C., Lazcano, A., Schuldt, H., & Weiler, N. (1999). WISE: Business to business e-commerce. En Ride (p. 132). IEEE. Garimella, K., Lees, M., & Williams, B. (2008). Introducción a BPM para Dummies. Wiley Publishing, Inc. Dunie, R., Schulte, W. R., Kerremans, M., & Cantara, M. (2016). Magic Quadrant for Intelligent Business Process Management Suites. http://www.integra-co.com/sites/default/files/Bizagi on Gartner Quadrant - Reprint.pdf Information Technology for Management (pp. 17-28). Springer. Dunie, R., Schulte, W. R., Cantara, M., & Kerremans, M. (2015). Magic Quadrant for intelligent business process management suites. Gartner RAS Core Research Note G, 258612. Dudycz, H., & Korczak, J. (2016). Process of ontology design for business intelligence system. In https://doi.org/10.1007/978-3-319-30528-8_2 Deming, W. E. (1982). Out of the Crisis (MIT Press). Reprint, ISBN-13. Davenport, T. H. (1993). Process innovation: reengineering work through information technology.Harvard Business Press. Chaparro Lemus, L. O. (2014). Enfoque para Flexibilizar el Modelo de Proceso de Negocio [Moreflexible approach to Business Process Model]. Ventana Informática, (30). https://n9.cl/i8o54 Business Rules Group BRG. (2010). The Business Rules Group BRG. The Business Rules Motivation Model - Business Governace in a Volatile World. http://www.businessrulesgroup.org/bmm/BRG-BMM.pdf Business Rules Group BRG. (2000). Defining Business Rules - What are They Really? http://www.businessrulesgroup.org/first_paper/BRG-whatisBR_3ed.pdf Auer, D., Hinterholzer, S., Kubovy, J., & Küng, J. (2014). Business process management for knowledge Work: Considerations on current needs, basic concepts and models. En Novel methods and technologies for enterprise information systems (pp. 79-95). Springer. Breitenmoser, R., & Keller, T. (2015). Case management model and notation-a showcase. European Scientific Journal, ESJ, 11(25). Alarcón Matta, J. L. (2007). Modelo de gestión del conocimiento aplicado a la gestión de procesos de negocio. Universidad Nacional Mayor de San Marcos. https://cybertesis.unmsm.edu.pe/bitstream/handle/20.500.12672/2653/Alarcon_mj.pdf?sequence=1 ABPMP. (s.f.). The BPM Profession. Recuperado de: https://www.abpmp.org/page/BPM_Profession [22 de noviembre de 2018] |
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2022-12-21 |
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2022-12-21T00:00:00Z |
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https://revistasdigitales.uniboyaca.edu.co/index.php/reiv3/article/view/935 |
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https://doi.org/10.24267/23462329.935 |
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2346-2329 |
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2539-1453 |
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10.24267/23462329.935 |
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